Privacy Policy

Effective Date:  06.06.25

Sheraton Interiors (“we”, “our”, or “us”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, https://www.sheratoninteriors.co.uk/ (the “Website”), in compliance with the General Data Protection Regulation (GDPR).

1. Data Controller Sheraton Interiors is the data controller responsible for your personal data. If you have any questions about this Privacy Policy, please contact us at:

• Email: info@sheratoninteriors.co.uk
• Phone: 02088945650
• Post: 103 High street Whitton Twickenham TW2 7LD

2. Information We Collect We may collect and process the following types of personal data:

• Contact Information: Name, email address, phone number, and address.
• Transaction Information: Details of purchases or enquiries made.
• Technical Data: IP address, browser type, operating system, and information about how you use our Website.
• Marketing Preferences: Your preferences in receiving marketing from us.

3. How We Collect Your Data

• Directly: When you provide it through forms on our Website, email communication, or phone.
• Automatically: Using cookies and similar technologies to track usage and improve your experience.

4. Legal Basis for Processing Your Data We process your personal data under the following lawful bases:

• Consent: When you subscribe to newsletters or marketing updates.
• Contractual Necessity: To perform our obligations related to enquiries or orders.
• Legitimate Interests: To improve our services, manage relationships, and prevent fraud.
• Legal Compliance: To meet our legal obligations.

5. How We Use Your Information Your personal data is used for:

• Responding to enquiries and providing services.
• Processing orders and payments.
• Improving our Website and services.
• Sending relevant marketing communications (if consented).
• Ensuring Website security and preventing fraud.

6. Sharing Your Data We do not sell your data. However, we may share your data with:

• Service Providers: To facilitate operations (e.g., payment processors, delivery services).
• Legal Authorities: If required by law or to protect our legal rights.
• Business Transfers: In case of a merger, acquisition, or sale of assets.

7. Data Retention We retain your data only as long as necessary for the purposes outlined in this policy or as required by law. Once your data is no longer needed, we securely delete or anonymise it.
8. Your Rights Under GDPR You have the following rights:

• Access: Request access to your data.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request deletion of your data.
• Restriction: Restrict processing of your data.
• Portability: Receive your data in a portable format.
• Objection: Object to processing based on legitimate interests or direct marketing.
• Withdraw Consent: Withdraw consent at any time for processing based on consent.

To exercise your rights, contact us at [Insert Email Address].

9. Cookies and Tracking Technologies We use cookies to enhance your experience on our Website. For detailed information, please refer to our [Cookie Policy].
10. Security Measures We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
11. Third-Party Links Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies.
12. Updates to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
13. Complaints If you believe your rights have been violated, you can lodge a complaint with the Information Commissioner’s Office (ICO) or your local data protection authority.

• ICO Website: https://ico.org.uk/
• ICO Phone: 0303 123 1113

Thank you for trusting Sheraton Interiors. If you have any questions, please don’t hesitate to contact us.